Effective Date: February 2026
1. General Terms
This website (the “Site”) is owned and operated by the Company (“Company,” “we,” “us,” or “our”). By accessing or using this Site, you agree to comply with and be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, Return Policy, and any additional terms that may apply to specific sections, products, or services offered through the Site.
Your use of the Site — whether manual or automated — constitutes acceptance of these Terms.
We reserve the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page. Continued use of the Site after updates are posted constitutes acceptance of the revised Terms.
2. Intellectual Property Rights
Our Limited License to You
All content on this Site, including text, graphics, logos, images, videos, downloads, and software, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
The Site is provided for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, republish, transmit, sell, create derivative works from, or exploit any material from the Site without prior written consent.
Your License to Us
By submitting or posting any content to the Site (including comments, images, videos, or social media posts), you represent that:
- You own the content or have permission to submit it
- You are at least 13 years old
You grant the Company a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, distribute, and display such content in any media format.
3. Linking & Framing Restrictions
You may create a basic hyperlink to the Site as long as it does not imply sponsorship or endorsement.
You may not frame, inline-link, or incorporate our content, trademarks, or intellectual property into another website without prior written consent.
4. Disclaimers
The Site may contain links to third-party websites. We do not control or endorse third-party content and are not responsible for their policies, services, or materials.
All information, products, and services provided through the Site are offered “as is” and “as available,” without warranties of any kind, whether express or implied.
We make no guarantees regarding accuracy, completeness, reliability, or availability.
5. Online Purchases
If you purchase products through the Site, your transaction may also be subject to the merchant’s own terms and privacy policies.
We are not responsible for the quality, safety, legality, or reliability of third-party products or services.
6. Interactive Features
The Site may include interactive areas such as blogs, comment sections, or message boards.
You are solely responsible for any content you post. You agree not to post material that is:
- Unlawful
- Defamatory or abusive
- Infringing on intellectual property rights
- Misleading or fraudulent
We reserve the right to remove content at our discretion.
7. Account Registration & Password Security
Certain features may require account registration.
You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.
Notify us immediately of any unauthorized use.
8. Mobile Messaging Service
If you opt into our mobile messaging program:
- Message and data rates may apply
- Carrier fees may apply
- You may opt out at any time by replying “STOP”
Participation is voluntary.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Your use of the Site
- Inability to access the Site
- Errors or omissions in content
- Third-party actions
Your use of the Site is at your own risk.
10. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without prior notice, for any reason.
Upon termination, all provisions related to intellectual property, disclaimers, and limitations of liability shall survive.
11. Refund Policy
If you are not satisfied with your purchase, you may request a refund within 60 days of purchase.
To initiate a refund:
- Email: contact@customercs.com
- Return all bottles (including empty containers)
Refunds are typically processed within 3–5 business days after returned items are received.
12. Digital Millennium Copyright Act (DMCA)
If you believe your copyrighted material has been used improperly on this Site, please submit a DMCA takedown request to:
Email: contact@customercs.com
Your notice must comply with U.S. copyright law requirements. For more information, visit the official U.S. Copyright Office website.
13. Assignment
These Terms bind and benefit the Company and its successors or assigns.
You may not transfer or assign your rights under these Terms without prior written consent.
14. Dispute Resolution & Class Action Waiver
These Terms shall be governed by the laws of Barbados.
Any dispute arising under these Terms shall be resolved through binding arbitration in St. Michael, Barbados.
You agree not to participate in any class action or collective legal proceeding against the Company.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Anti-Spam Policy
You may not use our systems to send unsolicited bulk messages or spam.
If you believe you have received unauthorized communications related to us, please contact: